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General

VBG is not accredited, nor are our case managers accredited agents or attorneys. Nonetheless, VBG is committed to ethical business practices and is platinum certified by the National Association for Veteran Rights. VBG’s proprietary business model is effective, as evidenced by its 10 years of providing outstanding results to more than 55,000 Veterans.

No. VBG only provides guidance on initial claims. If you need representation before the BVA, you can contact a VSO or attorney. Visit the VA website for a list of resources.

No. It is against VBG policy for any employee to ask for or use any of your personal login information, including your username or password. If an employee requests this of you or uses your login information, please report it immediately.

This can take up to 6 months, sometimes longer. You only need your active-duty medical records to establish service connection. Veterans do not need their medical records to obtain an increase for a disability that has already been deemed service connected.

It’s crucial to have our team review your active-duty medical records to determine which of the Veteran’s disabilities are underrated or should be service connected. A private practitioner’s comprehensive review will also satisfy the VA’s requirement that the Veteran file an accurate claim. The more comprehensive the evidence, the more likely the Veteran will receive an accurate and favorable decision from the VA.

VBG offers its services to U.S. residents, except those living in Colorado, Maine, New Jersey, New York and Utah. VBG does not offer services to residents of U.S. territories or other countries at this time.

The VA uses a complex formula (Descending Efficiency Scale) to calculate a Veteran’s overall disability rating. This takes into account the severity of each service-connected disability, as well as how those disabilities interact with one another.

Submitting an ITF form to the VA officially notifies the VA of your intent to file a disability claim. Once the VA receives your ITF, you have one year to submit a VA disability claim. If you receive a favorable decision, the VA may pay the Veteran from the date that the ITF was filed as opposed to the date the VA received the disability claim. A Veteran’s backpay or lack thereof has no effect on company fees or when it’s due.

The average timeframe typically ranges between 8 to 10 months. Veterans should note that the VA’s caseload fluctuates, which may lengthen the wait time. This, of course, is outside of VBG’s control. See the VA’s current turnaround time.

The fee is due in full upon notification from the VA of a favorable decision or, at the company’s sole discretion, the company may offer a payment plan that allows the client to make installment payments.
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